Digital Marketing

Core Web Vitals: How to measure and improve your site’s UX

Core Web Vitals: How to measure and improve your site’s UX

In the digital-first ecosystem of Singapore—where fast, reliable online experiences are not just appreciated but expected—businesses face increasing pressure to deliver top-tier website performance. With over 90% internet penetration and a high reliance on mobile browsing, local consumers are quick to abandon sites that feel sluggish or unstable. In this context, Google’s Core Web Vitals have emerged as crucial indicators of digital performance and user satisfaction.

These three metrics—Largest Contentful Paint (LCP), Interaction to Next Paint (INP), and Cumulative Layout Shift (CLS)—aren’t just technical buzzwords. They are now key factors influencing both search engine rankings and customer retention. For Singaporean businesses competing in a highly digital and competitive landscape, optimising Core Web Vitals can be the difference between a thriving online presence and being lost in the crowd. Here’s how to understand, measure, and improve them effectively.

Understanding Core Web Vitals – What They Mean for Singaporean Users

Largest Contentful Paint (LCP) measures how long it takes for the largest piece of visible content—often a banner image or heading—to load. In a city like Singapore, where ultra-fast internet connections are standard, even a few seconds of delay can lead to frustration. For example, a sluggish homepage image on a mobile e-commerce platform can push users to competitors within seconds. Common issues that hinder LCP include uncompressed images, render-blocking scripts, and slow server responses—all critical problems when Singaporean users expect instant gratification.

Interaction to Next Paint (INP), which recently replaced First Input Delay (FID), focuses on the responsiveness of a site after a user interacts with it. Whether tapping a CTA, adding an item to a cart, or submitting a form, users want feedback without delay. In Singapore, where digital financial services, e-commerce, and online learning are widespread, even minor interaction lags can lead to cart abandonment or loss of trust. Causes of poor INP include bloated JavaScript, unoptimised event handlers, and tasks that block the main thread for too long.

Cumulative Layout Shift (CLS) evaluates visual stability—how much content jumps or shifts unexpectedly. Imagine browsing a local travel site and trying to book a tour, only for a banner ad to suddenly shift the page and cause a misclick. CLS issues often arise from unassigned image dimensions, dynamic ads, or delayed font loading. For Singaporean users who equate professionalism with seamless UX, these missteps can erode credibility and deter repeat visits.

Measuring Your Site’s Pulse in Singapore – Essential Tools and Techniques

To deliver exceptional digital experiences, Singaporean businesses must go beyond guesswork. Measuring Core Web Vitals precisely helps identify what’s broken and where to start fixing.

Google Search Console offers a Core Web Vitals report, using real-world data from Chrome users—essential for understanding how actual Singaporean visitors experience your website. It categorises URLs as “Poor,” “Needs Improvement,” or “Good,” allowing prioritisation of fixes by device type (mobile vs desktop).

PageSpeed Insights is another must-have. It blends field data from the Chrome User Experience Report (CrUX) with lab data via Lighthouse, offering actionable insights for specific pages. If, for instance, your landing page performs well on desktop but poorly on mobile, this tool will flag the issue and suggest optimisations.

Lighthouse, built into Chrome DevTools, enables developers to run controlled, repeatable performance audits. This is particularly useful during staging or testing, where variables can be isolated and improvements tracked.

Other popular tools like GTmetrix and WebPageTest offer in-depth analysis, including load tests from various geographic locations. This is especially useful if your Singapore-based site serves international customers or vice versa.

Finally, Real User Monitoring (RUM) tools like New Relic, Datadog, or SpeedCurve provide continuous tracking of user performance metrics in the wild. These tools help uncover time-based trends or spikes in issues, giving valuable context beyond snapshots.

For further reading, Google’s own documentation on Core Web Vitals is a comprehensive resource, and the Singapore-based agency FirstCom Solutions offers localised support and guidance (https://www.firstcom.com.sg).

Actionable Strategies: Improving Core Web Vitals for a Better UX

Improving LCP

  • Image Optimisation: Convert images to modern formats like WebP or AVIF. Use responsive images via the srcset attribute to ensure users on mobile don’t download unnecessarily large files. Avoid lazy-loading above-the-fold images to ensure the main content appears instantly.
  • Server Response Time: Choose fast hosting providers, ideally with data centres in or near Singapore. Using Content Delivery Networks (CDNs) such as Cloudflare or AWS CloudFront can drastically reduce latency by delivering content from servers closer to the user.
  • Eliminate Render-Blocking Resources: Defer loading of non-essential JavaScript and CSS. Inline critical CSS for above-the-fold content and ensure JavaScript is minified and compressed to reduce load time.

Improving INP

  • JavaScript Optimisation: Break long tasks into smaller, asynchronous chunks using techniques like requestIdleCallback. Remove or defer unused JavaScript, especially from plugins or frameworks that load unnecessary code.
  • Third-Party Scripts: Audit all external scripts. Limit those that aren’t mission-critical. Use async or defer attributes and consider self-hosting important libraries to reduce DNS lookups.
  • Preloading Critical Resources: Preload fonts, hero images, or key interaction assets to ensure they’re available when needed. This reduces delays when users first engage with interactive elements.

Improving CLS

  • Set Image and Video Dimensions: Always define explicit width and height attributes or use aspect-ratio CSS rules to reserve space before media loads.
  • Ad and Embed Management: Allocate static containers for dynamic content such as ads, embedded videos, or iframes. This avoids jarring layout shifts as content loads dynamically.
  • Font Loading: Implement font-display: swap in CSS so that fallback fonts are shown immediately, minimising layout changes caused by font substitution delays.

These improvements not only address technical performance but also translate directly into tangible business outcomes: higher conversion rates, longer session durations, and improved brand perception.

Conclusion

Core Web Vitals: How to measure and improve your site’s UX

In Singapore’s fiercely competitive digital marketplace, optimising Core Web Vitals is more than a search engine play—it’s a user experience mandate. Sites that load slowly, behave unpredictably, or lag in responsiveness will quickly lose favour in a market where users expect excellence.

By measuring performance using tools like Search Console, PageSpeed Insights, and Lighthouse, and implementing targeted strategies for LCP, INP, and CLS, businesses can ensure their digital platforms perform at the standard their customers demand. As these metrics continue to shape Google rankings and customer loyalty, they must become integral to any serious digital strategy.

For Singaporean businesses without in-house expertise, partnering with local web development firms or UX consultants is a wise step. By doing so, they can turn performance optimisation from a chore into a competitive advantage—leading from the front rather than lagging behind.

Google’s Local Guide program: Wins, woes and what’s next?

Previous article